Before
The call rings out. The only path is a form buried on the site, or the next shop on the list.
Missed-call text-back · Frisco / Plano / McKinney
We missed your call.
A text so the job still gets scheduled — or a voice callback when a text can’t land. Shop line (555) 014-2791, Sunday 7:40 p.m., Plano. The AC blew warm air.
The job can still get a window.
Missed the call while you’re on a job? The system texts them an estimate link in seconds.
Landlines that can’t get SMS get an automated voice callback instead — so the lead doesn’t die on “no answer.”
Wave A has no live lookup. You pick the line: mobile gets the text, landline gets the voice fallback. Both are samples.
After
A text with an estimate link, or a voice callback if SMS can’t land. The owner sees the lead and which channel was used.